Information for patients

Find more information about what to expect as a referred MindSpot GP Patient.

MindSpot GP offers free, confidential online and telephone-based psychological care to Australian adults.

Our services are delivered by a team of qualified psychologists and mental health workers. We can help you identify and manage a variety of conditions, including:

Anxiety
Substance use
Depression
Chronic pain
OCD
Chronic conditions
PTSD
Why choose MindSpot GP?

MindSpot GP builds upon the services offered through MindSpot. Through a referral to MindSpot GP, you will be able to access all the services offered at MindSpot with additional support and services such as:

Ongoing support

We take a proactive approach to supporting you in starting your journey. Our clinical support team will gently remind you about completing your assessment, then facilitate a consultation with our therapist to discuss your results and treatment options.

Collaborative care

We work with your GP and ensure they remain involved in your care by providing updates on your progress to ensure a coordinated approach to your well-being.

Western Australians who have been referred through their GP may be eligible to access additional services such as:
FREE face-to-face psychology sessions

Patients residing in Perth can access up to 10 free face-to-face psychology sessions through ORS Group.

MindSpot GP can also help patients in regional WA access face to face services at their local Regional Integrate Primary Mental Health Provider. For more information on locations and services, please contact us on contact@mindspot.org.au

Additional peer support

Patients may be able to access up to 15 virtual peer support sessions while undergoing a MindSpot GP Treatment Course. Speak to a MindSpot GP therapist to see if this option is suitable for you.

How it works
1. See your GP for a referral to MindSpot GP

At your next visit to your GP, you can request for a referral to MindSpot GP. After we’ve received your GP’s referral, we will send you an SMS/email with a link inviting you to complete your confidential online assessment.  

Note: If you have a GP referral and have not received this link within 1-3 working days, please email us at contact@mindspot.org.au or call us on 1800 614 434. 

2. Complete an online assessment

Use the provided link to start your assessment. The assessment will ask you questions about your physical and emotional symptoms and how these are impacting your life so we can get a better understanding of your symptoms. The assessment will take approximately 20-30 minutes to complete. You can view your results immediately on your secure online dashboard. 

Note: You will be required to complete your assessment within 30 days of receiving your link before it expires. 

3. Schedule a call with a therapist and enrol in treatment

We will contact you to book a consultation call with a MindSpot GP therapist to discuss your assessment results and enrol into a suitable treatment. Alternatively, you can book a consultation via your personal dashboard. Please book a consultation within 4 weeks of completing your assessment. 

For further information about treatment options, visit our treatment page.