About MindSpot – our team, vision and values - MindSpot Clinic
We apologise that we are currently encountering some delays in contacting people to provide feedback about their assessments.
At present, we are striving to contact everyone within 5 days to provide feedback about their assessment, however if you would like to check on the progress of your assessment you can call us on 1800 61 44 34.
Online assessment and treatment
for anxiety and depression
Tel. 1800 61 44 34

About MindSpot

MindSpot is a free service for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood. We provide assessment and treatment courses, or we can help you find local services that can help.

The MindSpot team comprises experienced and AHPRA-registered mental health professionals including psychologists, clinical psychologists and psychiatrists who are passionate about providing a free and effective service to people all over Australia. We have a dedicated IT team to ensure that this happens as securely and efficiently as possible.

MindSpot is based at Macquarie University, Sydney. We are funded by the Australian Government and contracted by the Department of Health as a regulated clinical service.

MindSpot was born from the world-class psychological research at Macquarie University’s eCentreClinic. Having conducted more than 80 clinical trials involving 9,000 people, the eCentreClinic is internationally recognised for its scientific rigour in developing and evaluating virtual treatments for mental health conditions.

Among the eCentreClinic’s success stories is the development of its flagship online treatment, the Wellbeing Course, which uses the principles of cognitive behaviour therapy (CBT) to teach adults how to manage symptoms of anxiety and depression.

In 2012, the potential of the Wellbeing Course as a safe, cost-effective treatment for the Australian public was recognised when Macquarie University won a competitive tender with the Australian Government, worth $16.4 million. This funding was used to develop and deliver a translational research project to bridge the gap between research and practice and subsequently expand the reach of virtual treatments. The project – called MindSpot – was one of the three main components of the Australian Government’s eMental Health Strategy for Australia, 2012. Since its launch, MindSpot has grown to become a global-leading virtual mental health entity that helps more than 20,000 Australians each year.

Our vision is to build an emotionally resilient world

We are committed to the following values:

  • We serve: Helping to improve the lives of individuals, communities, and organisations is at the heart of everything we do
  • Accountability: We hold ourselves accountable for our actions
  • Safety: We do no harm; we support people to stay safe and evaluate risks of our services
  • Integrity: Our actions and reports are honest, transparent and balanced
  • Excellence: We aspire to help define best practice
  • Evidence-based: We continuously evaluate to confirm and improve the quality of our work
  • Accessibility: We constantly strive to reduce barriers to care

Professor Nick Titov – Director

Nick is an energetic and committed leader in the field of virtual mental health. His expertise is sought by international bodies, the Australian Government and NGOs. He is a member of the NSW Board of the Psychology Board of Australia.

Nick has developed and managed multiple virtual clinics and is the Director of MindSpot and PORTS (Practitioner Online Referral and Treatment Services). His research and clinical work is focused on developing strategies for reducing barriers to treatments for people with psychological disorders.

Carol Purtell – Clinic Director

Carol heads up a team of more than 30 therapists at MindSpot’s clinic who provide telephone and online assessment and treatment services for Australian adults experiencing symptoms of anxiety and depression.

Carol is a senior executive, mental health specialist and registered nurse with a Masters of Social Science (Counselling). She has over 25 years of leadership experience in Australia and abroad. Carol and her team are committed to increasing access to mental health services for Australians by providing high-quality, innovative and evidence-based mental health services.

Carol provides valued contributions to health service committees, boards and national reference groups.

Associate Professor Blake Dear – Co-Director eCentreClinic

Recognised for his excellence in research, NHMRC Career Development Fellow, Blake Dear is a driving force at Macquarie University’s eCentreClinic.

Blake is involved in a broad range of research projects aimed at increasing access to effective psychological treatments and the quality of psychological care. He has a strong interest in the development and evaluation of transdiagnostic treatments for common mental health difficulties (e.g. anxiety, depression) and programs that support people with significant physical health conditions (e.g. chronic pain, kidney disease, epilepsy, diabetes, multiple sclerosis, lupus, endometriosis, gastrointestinal diseases and disorders).

Greg Bezuidenhout – Operations Director

Greg is the linchpin in Operations Management at MindSpot. He has extensive project direction and management experience in the health industry, and brings perspective and strategic counsel to the executive team. With a focus on practicality, he manages the development of processes and procedures and the daily operation of multiple departments.

Greg has held several ICT advisory roles and at MindSpot holds operational ownership of the IT platforms. He is responsible for ensuring the effectiveness of IT systems, and the security and confidentiality of users’ data.

We are fortunate to have a number of local and international partnerships to ensure that we stay at the forefront of providing online treatment approaches for anxiety, depression, and chronic pain. In addition to the executive team, the local MindSpot team includes: ​

  • Professor Ron Rapee, Macquarie University
  • Professor Simon Willcock, Macquarie University
  • Professor David Kavanagh, Queensland University of Technology
  • Professor James Bennett-Levy, University of Sydney
  • Carlie Schofield, Indigenous Advisor
  • Alan Woodward (Lifeline)

MindSpot international consultants include:

  • Professor Gerhard Andersson, Linkoping University and Karolinska Institute, Sweden
  • Professor Heather Hadjistavropoulos, University of Regina, Canada
  • Professor David Mohr, Northwestern University, USA